


Welcoming Laura Hobbelman: A Proven Leader at the Intersection of Human Services, Technology, and Impact
We are excited to welcome Laura Hobbelman to C!A® as our new Director, Human Services — a role that perfectly aligns with her career-long mission: using technology as a force multiplier for those working to protect and support vulnerable families. Laura brings more...
Helping Agencies Improve Efficiency through Innovation
A recent empirical study analyzing data from 156 countries revealed that increasing government efficiency can “significantly improve health outcomes,” with the most dramatic benefits felt by those aged 0–4 and over 50. Today, a majority of the U.S. seems to agree that...
Addressing Burnout in Public Service Workers Through Process Improvements
Public service workers, including those in health, child services, social benefits, and more, are at an exceptionally high risk for burnout, but recent research indicates that the most powerful causes and remedies for this burnout might not be what many would expect....
Leading in Challenging Times: Lessons from the Human Services Summit at Harvard
Building on the success of last year’s event, the 2024 Human Services Summit at Harvard brought together more than 65 leaders from over 30 states for an enlightening and inspiring gathering at Harvard University in Cambridge, Massachusetts, in October. Themed...