Where are those outcomes I ordered?

Where are those outcomes I ordered?

by | Sep 3, 2019 | Measurement

It’s a little hard to remember what life was like before Amazon two-day shipping. I recently listened to a podcast describing how Amazon achieved two-day shipping, back in 2005, speeding up what used to take up to five days. It was an incredible transformation in the...

Child Welfare →

Child Care →

Child Support →

Medicaid, SNAP & Safety Net Programs →

Unemployment Insurance →

Transform how the work of government gets done

Using our proven and unique methods, we challenge the government’s status quo. While many focus on tackling symptoms, we focus on underlying problems (which are almost always tied to broken systems) to help you increase your capacity to do all the good our citizens need us to do in this world.

Consulting Solutions

Cutting Edge Technology for Public Sector

We're reinventing the way states administer safety net programs such as Medicaid, SNAP (food stamps), child care, and unemployment insurance. With our cutting-edge technology, we’re helping agencies help more people, faster, and transforming healthcare service delivery as we know it.

Technology Solutions

Current™ →

Manage on-site and virtual operations in one seamless solution

Insights Engine™ →

Accelerate eligibility decisions for quicker access to benefits

Partners for a brighter future

At C!A, we understand how government operates – but we refuse to be bound by convention. We bring bold, innovative thinking that cuts through outdated systems, empowering our clients to redefine how business gets done and achieve real, measurable success.

Let's Talk

About Change & Innovation Agency →

Public servants by experience and at heart, the Change & Innovation Agency (C!A®) team understands firsthand the challenges you and your team face as you work to deliver vital safety-net benefits to individuals, children, and families in need.

Our Team →

Together, we elevate your team to new heights and increase your capacity to do more good.

"I want to give a huge shoutout to our incredible partners at C!A. Thank you for being more than just consultants. You’ve truly become an extension of our team, helping bring our vision to life."

Sondra Shelby, Director of Adult and Family Services, Oklahoma Human Services

Thought Leadership

Learn more about human services innovation through this collection of articles written by our team of change agents

Newsroom

Read the latest news from Change & Innovation Agency

Capacity Calculator

Calculate the resources you need to increase your agency capacity

Case Studies

Learn about some of the greatest challenges facing government today and how government systems can be improved.